Subscriber Satisfaction Survey | Czech Philharmonic

Secure your seat for the 2025/2026 season – presales are open.

Dear subscribers of the Czech Philharmonic and Czech Chamber Music Association,

Please allow us to ask you to fill out this questionnaire, which will be important feedback for us on how satisfied you are with us and with us. We are interested in how your opinions and impressions have developed since the last survey in 2022.

Your answers will certainly not be lost, we will use them to improve your satisfaction. Thank you.

PROGRAM OFFER

What repertoire of the Czech Philharmonic do you prefer in terms of:

a) historical period (baroque, classicism, 19. century, first half of the 20th century, second half of the 20. century, contemporary music)

b) genre (symphonic compositions, instrumental concerts, vocal-instrumental works)?

Which concert did you enjoy the best this season?

Which did you like the least?

Which world elite artist would you like to see at the Czech Philharmonic/Czech Chamber Music Society concert?

Do you welcome the newly established tradition of the Czech Philharmonic inviting one of the top orchestras to each of its seasons (series C, see the London Symphony Orchestra concerts 17–19 June 2026)?

yes no

TICKET PRICES

What is your opinion on ticket and subscription prices in the 2024/2025 and 2025/2026 seasons?

Subscription 2024/2025

cheap affordable and adequate to the offer on the verge of what I can afford

Single tickets 2024/2025

cheap affordable and adequate to the offer on the verge of what I can afford

Subscription 2025/2026

cheap affordable and adequate to the offer on the verge of what I can afford

Single tickets 2025/2026

cheap affordable and adequate to the offer on the verge of what I can afford

Do you have any input on price levels?

SEASONAL CATALOGUE/SEASON GUIDE

Rising paper and printing costs and the environmental burden of printed matter are increasingly pushing us into the online environment. We are interested in your answers to the following questions:

Is the catalogue your main source of information about the season?

yes no

Do you use it once, when the season programme is published, or throughout its course?

just once throughout the season

Would it be acceptable for you if the catalogue was only available online?

yes no

How do you like the new visual of the season, most visible in the new catalogue?

PRINTED CONCERT PROGRAMS

Do you mostly use printed concert programs to see the composition timeline?

yes no

Do you usually read texts about compositions and artists?

yes no

SOURCES OF INFORMATION ABOUT THE CZECH PHILHARMONIC

Where do you get information about concerts and current events of the Czech Philharmonic during the season? (Please, feel free to choose more options)

program catalogue and other printed materials website of the Czech Philharmonic social networks – Facebook Twitter Instagram information e-mails to subscribers of the Czech Philharmonic Philharmonious Podcast media Other

Would you be interested in some topics that we do little or nothing about?

Do you want to tell us more about our publications of the Czech Philharmonic?

REFRESHMENT

Please let us know of the advantages and weak spots of concert bars at Dvořák Hall (offer, product quality, prices, speed and helpfulness of service).

Advantages:

Weak spots:

CAFÉ RUDOLFINUM

The café is available to you during subscription concerts, but also during the day. If you have any recent experience, please answer.

When do you visit the café (most)?

Would you like to be able to go sit in a café after the concert?

yes no

Advantages:

Weak spots:

RUDOLFINUM SHOP/E-SHOP

We have been running a shop at the foyer of the Dvořák Hall for three years now with purely philharmonic merchandise. Have you ever bought anything here? If so, what was it?

yes no

If so, what was it?

Do you shop in the e-shop on the ČF website?

yes no

If so, what have you bought there?

What else would you like to see in the shop/e-shop?

BONUS PROGRAM FOR SUBSCRIBERS

Do you take advantage of the subscription bonus program? Which are they mostly?

What other benefits would you welcome in the bonus program?

DYNAMIC CLUB OF THE CZECH PHILHARMONIC

Do you know the Dynamic Club (patrons' club) of the Czech Philharmonic?

yes no

Have you considered supporting the Czech Philharmonic with a financial donation?

yes no

IS THERE ANYTHING ELSE YOU WOULD LIKE TO SHARE WITH US?

Please, Tell us anything we forgot to ask here.

FINALLY, A BIT OF DATA:

Gender:*

male female

Age:*

less than 30 years 30 to 49 years 50 to 69 years over 70 years

How long have I been a subscriber:*

The first year less than 5 years more than 5 years more than 20 years

I am a subscriber of this cycle (you can choose more options):*

Czech Philharmonic - Cycle A Czech Philharmonic - Cycle B Czech Philharmonic - Cycle C Czech Chamber Music Society - Cycle I Czech Chamber Music Society- Cycle II Czech Chamber Music Society - Cycle HP Czech Chamber Music Society- Cycle DK Czech Chamber Music Society - Ccycle R Steps to a New World