Contact

Box Office

The box office is located in the Rudolfinum building - Alšovo nábřeží 12, Prague 1. Entrance is from 17. listopadu street (wheelchair accessible).

Box Office Opening Hours

every workday from 10am until 6pm, in July and August until 3pm.

• On concert days of the Czech Philharmonic and CCMS until the beginning of the performance.
• In case of morning concerts on weekdays the box office is open one hour before the concert.
• During weekends and public holidays the box office is open until one hour before the beginning in case of evening performances.

For Summer concerts in Suk hall is open the ticket office in the ceremony hall of Rudolfinum  10a.m.–5.30p.m. (entrance to the Galerie Rudolfinum from the river Vltava) and also the main ticket office 10a.m.-3p.m. and from 5.30p.m.-7.30p.m. 

Customer Service

Customer Service will provide you will all information about tickets available at the Czech Philharmonic ticket office in the Rudolfinum – to concerts of the Czech Philharmonic, the Czech Chamber Music Society, and selected external presenters.

Customer Service Office Hours

• Weekdays from 09:00 a.m. to 06:00 p.m. / July, August from 09:00 a.m. to 03:00 p.m.
• On concert days of the Czech Philharmonic until the beginning of the performance (only on weekdays).

Entrance to concerts and educational programmes

• You can access the Dvořák Hall (main auditorium) via the main entrance from Jan Palach Square.
• You can access the Suk Hall via the entrance from Alšovo nábřeží (entrance to the Galerie Rudoflinum).

Entrance to Galerie Rudolfinum, Cafe Rudolfinum and Ceremony Hall

• You can access Galerie Rudolfinum, Cafe Rudolfinum and Ceremony Hall via the entrance from Alšovo nábřeží. Find out more about the Rudolfinum building at Rudolfinum.cz

Staff and guest entrace

• The staff entrance from Alšovo nábřeží is reserved for staff members and guests only.

Parking

• Parking is available at the underground parking facility on Jan Palach Square, tel.: +420 222 328 687. The facility is not part of the Rudolfinum premises.

Handicapped access, access for the visually impaired

• Wheelchair seating is available at the ends of the first row of the parterre in both Dvořák Hall and Suk Hall.
• Dvořák Hall can be accessed by an elevator located by the ticket office (entrance from the street 17. listopadu). This access is open one hour before the start of a concert; before Preludes to evening subscription concerts it opens at 6 p. m. You can call the staff who operate the elevator by pressing the button located on the spot.
• There is also an indoor staircase with a rail, leading up from the ticket office area. The elevator can be accessed also from the underground parking lot.
• Suk Hall can be accessed by an elevator located next to the entrance to the Rudolfinum Gallery from Aleš Embankment (Alšovo nábřeží).
• The visually impaired are permitted to enter the hall with their lead dog. If you have difficulties ascending the staircase to the balcony, please ask our personnel for assistance.